FAQs & Troubleshooting
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169 Results
- 1How do I print on transparencies?
- 2Can I print using the IPP protocol on Windows XP?
- 3The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4The printer makes a grinding or clicking sound.
- 5What can happen if the wrong paper is used in your machine.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Delete print jobs from the print queue.
- 8The printer status is Offline or Paused.
- 9Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10Can I print from DOS applications?
- 11What kind of paper can I use?
- 12What is the recommended paper?
- 13What is the difference between the toner cartridge and the drum unit?
- 14The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 15How do I perform a factory reset?
- 16Open the Control Panel (For Windows)
- 17Change the printer driver settings (Windows/macOS)
- 18Functions supported in the Windows 7 built-in drivers
- 19Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 20What is UPnP and SSDP?
- 21When trying to print from Mac OS® X the print queue is stopped.
- 22When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 23When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 24Print on both sides of the paper.
- 25The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 26How to identify your Operating System (OS).
- 27I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 28I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 29I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 30Where do I find the cables?
- 31What is a Print Server?
- 32What kind of USB cable can I use?
- 33In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 34Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 35What is a "Generic PCL Driver"?
- 36What kind of memory can I use?
- 37I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 38What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 39How do I factory reset the print server?
- 40How do I change the print server password?
- 41Can I buy any MICR toner?
- 42All print jobs are aborted and nothing is printed. (Linux)
- 43What is the Network Shared printing?
- 44Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 45White spots appear in areas of dense black printing.
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Cannot print after a Windows 10 update (June 2020)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50To install the printer driver easily using a tool. (Linux)