FAQs & Troubleshooting
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172 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I perform a factory reset?
- 3The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 4Change the printer driver settings (Windows/macOS)
- 5How do I print on transparencies?
- 6Can I print from or scan to Android™ Smartphone?
- 7When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 8What is a "Generic PCL Driver"?
- 9What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 10I want to change the paper tray and paper size settings. How do I change these things?
- 11Open the Control Panel (For Windows)
- 12I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 13What is Status Monitor and how can I turn it on?
- 14Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 15Printouts have a curl or wave.
- 16How do I factory reset the print server?
- 17What is the BRAdmin Professional software used for?
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19Does NC-2200w work with Windows Vista?
- 20The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 21How to identify your Operating System (OS).
- 22The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 23How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 24The printed letters are slanted, positioned incorrectly.
- 25The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 26The printer status is Offline or Paused.
- 27Functions supported in the Windows 7 built-in drivers
- 28The paper is skewed when it's printed.
- 29Using the PING command to troubleshoot problems.
- 30I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 31I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 32Print on both sides of the paper.
- 33How do I install additional memory?
- 34"MP tray" is displayed on the LCD. What does it mean?
- 35How do I clean the corona wire of the drum unit?
- 36What do the LED indications mean?
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 39Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 40What is UPnP and SSDP?
- 41Printouts (envelopes) have creases.
- 42What is the recommended paper?
- 43Why is the Status light (led) red and the Toner light (led) on?
- 44What driver package format is supported by my Linux distribution?
- 45I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 46Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 47I cannot print from Mac OS X.
- 48What kind of USB cable can I use?
- 49The printer prints unexpectedly or it prints garbage.
- 50The printer makes a grinding or clicking sound.