FAQs & Troubleshooting
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227 Results
- 1What is Brother iPrint&Scan?
- 2Can I print from or scan to Android™ Smartphone?
- 3Jam Rear
- 4Jam Inside
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Jam Duplex
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8The printer status is Offline or Paused.
- 9Load paper in the paper tray
- 10Turn the Toner Save Mode on or off.
- 11Adjust color settings by using the custom setting in the printer driver
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Reset the network settings to the factory default
- 15Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 18Enable the Brother machine's network interface.
- 19Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 20No Toner
- 21What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 22Replace Laser
- 23Jam Tray 1 / Jam Tray 2
- 24Jam MP Tray
- 25Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 28Discover the MAC address of the Brother network card
- 29Change the printer driver settings (Windows/macOS)
- 30Is my Brother machine compatible with Windows Vista?
- 31What is the recommended paper?
- 32Replace Toner
- 33Replace Fuser
- 34Delete print jobs from the print queue.
- 35I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 36Short Paper
- 37No Paper
- 38Can I print from DOS applications?
- 39Print the Network Configuration List
- 40I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 41Replace PF Kit xx
- 42Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 43Replace Belt
- 44Replace WT Box
- 45I get a TS error when trying to print on a wireless network.
- 46I cannot print using my Brother machine on a wireless network (Windows)
- 47I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 48Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 49The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 50Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.