FAQs & Troubleshooting
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176 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 4Turn the Toner Save Mode on or off.
- 5Load paper in the paper tray
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8What is Brother iPrint&Scan?
- 9Can I print from or scan to Android™ Smartphone?
- 10The printer status is Offline or Paused.
- 11I cannot print using my Brother machine on a wireless network (Mac)
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14Adjust color settings by using the custom setting in the printer driver
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Replace WT (waste toner) Box
- 17I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 18Protect your Brother machine against unauthorised access over the network
- 19What is AirPrint?
- 20Jam 2-sided
- 21I cannot print using my Brother machine on a wireless network (Windows)
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23Print on envelopes, labels or thick paper from the Manual feed slot
- 24Replace Toner
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Print both sides of paper or a booklet automatically
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30Replace PF Kit xx
- 31How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 32Reset the print server to the default factory settings.
- 33Disable the APIPA protocol.
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36Replace Belt unit
- 37Jam Rear
- 38Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 39Wrinkle
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41What is the recommended paper?
- 42The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 43Add your Brother machine with AirPrint (macOS)
- 44Cannot print after a Windows 10 update (June 2020)
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46How to identify your Operating System (OS).
- 47Discover the MAC address of the Brother network card
- 48Toner Low
- 49Jam Inside
- 50Print the Network Configuration List