FAQs & Troubleshooting
Popular |
178 Results
- 1Carry out calibration to improve the color density
- 2I cannot print using my Brother machine on a wireless network (Windows)
- 3Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Jam Inside
- 8Replace Toner
- 9My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 10What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11Load paper in the paper tray
- 12Jam Manual Feed
- 13I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 14Cover is Open
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17Adjust color settings by using the custom setting in the printer driver
- 18Replace Drum
- 19Calibrate or Calibration Failed or Calibration.
- 20No Waste Toner
- 21The color of your printouts is not what you expected
- 22Toner Low
- 23What can happen if the wrong paper is used in your machine.
- 24Add your Brother machine with AirPrint (macOS)
- 25Can I print from iPhone, iPod touch and iPad?
- 26The printer status is Offline or Paused.
- 27Replace WT (waste toner) Box
- 28Clean the corona wire (video instructions available)
- 29"Offline" appears on the Status Monitor.
- 30Cannot print after a Windows 10 update (June 2020)
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Change the printer driver settings (Windows/macOS)
- 34Cartridge Error
- 35Jam Tray 1
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 38Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 42What is Brother iPrint&Scan?
- 43Fuser Error or Self-Diagnostic
- 44WT Box End Soon
- 45I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 46Reset the print server to the default factory settings.
- 47What is the recommended paper?
- 48Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)