FAQs & Troubleshooting
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174 Results
- 1Replace Drum
- 2Clean the corona wire (video instructions available)
- 3Load paper in the paper tray
- 4"Offline" appears on the Status Monitor.
- 5Replace WT (waste toner) Box
- 6Replace Toner
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Can I print from Android™ Smartphone?
- 9Set up your Brother machine on a wireless network.
- 10Adjust color settings by using the custom setting in the printer driver
- 11WT Box End Soon
- 12Replace Belt unit
- 13Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 14Add your Brother machine with AirPrint (macOS)
- 15What is Brother iPrint&Scan?
- 16Cover is Open
- 17Uninstall printer drivers (Linux)
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Drum Error (Drum!)
- 20Jam Manual Feed
- 21Calibrate or Calibration Failed or Calibration.
- 22Toner Low
- 23No Paper
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Jam Inside
- 26I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 27Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 28Can I print from iPhone, iPod touch and iPad?
- 29Change the printer driver settings (Windows/macOS)
- 30Drum Stop
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 32What is the recommended paper?
- 33I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 36The color of your printouts is not what you expected
- 37Drums End Soon/ Drum End Soon(X)
- 38Jam Tray 1
- 39Can I use non-Brother or third party supplies with the Brother machine?
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 42My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 43Print a web page from iPrint&Scan when using an Android™ mobile device.
- 44Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 45What is the BRAdmin Professional software used for?
- 46I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 47Jam Rear
- 48Delete print jobs from the print queue.
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50No Belt Unit