FAQs & Troubleshooting
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162 Results
- 1Print a Test page
- 2Adjust color settings by using the custom setting in the printer driver
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 5What is the recommended paper?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7Carry out calibration to improve the color density
- 8Turn the Toner Save Mode on or off.
- 9Can I use AirPrint with my Brother machine?
- 10Print on plain paper or bond paper from the Manual feed slot
- 11The printer status is Offline or Paused.
- 12Change the printer driver settings (Windows/macOS)
- 13Jam Inside
- 14What can happen if the wrong paper is used in your machine.
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 17Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 18I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 19What kind of paper can I use?
- 20Can I print from DOS applications? What printer driver emulation can be used?
- 21I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 22Delete print jobs from the print queue.
- 23Belt End Soon
- 24Install extra memory
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 28Jam Tray 1
- 29What is the printable area per page?
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32How to identify your Operating System (OS).
- 33What is the Network Shared printing?
- 34I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 35In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 36Drum Error (Drum!)
- 37Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 38What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 39Verify the Brother machine connected to the Wired Network (For Windows)
- 40What driver package format is supported by my Linux distribution?
- 41I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 42The paper is skewed when it's printed.
- 43I'm having a problem with the print quality. How can I resolve it?
- 44What kind of memory can I use?
- 45Print on envelopes, labels or thick paper from the Manual feed slot
- 46Open the Status Monitor
- 47Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 48I am unable to print from a client PC to a printer on a print server. (Linux)
- 49I cannot find some option in the Printing preferences. (For Windows)
- 50The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.