FAQs & Troubleshooting
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143 Results
- 1JAM INSIDE
- 2JAM TRAY 1
- 3"Offline" appears on the Status Monitor.
- 4REPLACE DRUM
- 5REPLACE TONER
- 6Delete print jobs from the print queue.
- 7What is Toner Continue Mode?
- 8The printer status is Offline or Paused.
- 9NO PAPER T1
- 10Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 11MANUAL FEED
- 12The printer prints unexpectedly or it prints garbage data.
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14JAM REAR
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 16I cannot find some option in the Printing preferences. (For Windows)
- 17FRONT COVER OPEN or FUSER COVER OPEN
- 18TONER LOW
- 19Curl or wavy
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22Open the Status Monitor
- 23The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 24The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 25CARTRIDGE ERROR
- 26TONER ENDED
- 27PRINT OVERRUN
- 28When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 29Turn the Toner Save Mode on or off.
- 30Page skewed
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 33When printing with monochrome laser printer, the print position shifts. (Linux)
- 34In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 35Cannot print after a Windows 10 update (June 2020)
- 36The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 37To install the printer driver easily using a tool. (Linux)
- 38Can I use AirPrint with my Brother machine?
- 39A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 40Change the printer driver settings (Windows/macOS)
- 41FUSER ERROR
- 42Clean the paper pick-up roller.
- 43DRUM ERROR
- 44DRUM END SOON
- 45Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 46Envelope creases
- 47Wrinkles or creases
- 48White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 49Gray background
- 50What is the recommended paper?