FAQs & Troubleshooting
![]() |
Popular |
150 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 4The printer status is Offline or Paused.
- 5The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 8I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10The printed letters are slanted, positioned incorrectly.
- 11Cannot print after a Windows 10 update (June 2020)
- 12The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14Does NC-2200w work with Windows Vista?
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16I cannot print from my computer via network. (For Macintosh)
- 17Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 18How do I disable the APIPA protocol?
- 19Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 20What driver package format is supported by my Linux distribution?
- 21Delete print jobs from the print queue.
- 22The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 23How to identify your Operating System (OS).
- 24Can I print from or scan to Android™ Smartphone?
- 25Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 26How can I change the printer settings?
- 27Can I print using the IPP protocol on Windows XP?
- 28When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 29How do I factory reset the print server?
- 30Print command (cupswrapper) (Linux)
- 31Install the built-in drivers (For Windows 8 and Windows 10)
- 32Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 33What is a "Generic PCL Driver"?
- 34Uninstall the drivers. (Mac OS X 10.5)
- 35I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 36Can I print from DOS applications?
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38What is the printable area per page?
- 39How do I change the print server password?
- 40How do I clear paper jams?
- 41Where do I find the complete User's Guide?
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43Print command (LPR) (Linux)
- 44I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 45To install the printer driver easily using a tool. (Linux)
- 46I cannot print from my computer via USB.
- 47I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 48How can I print the pages in reverse page order in Windows?
- 49How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 50How do I reprint the last print job?