FAQs & Troubleshooting
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149 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Does NC-2200w work with Windows Vista?
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4The printer status is Offline or Paused.
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 7What driver package format is supported by my Linux distribution?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9Can I use non-Brother or third party supplies with the Brother machine?
- 10The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Delete print jobs from the print queue.
- 13What can happen if the wrong paper is used in your machine.
- 14The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 15What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 16Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 17Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 18Can I print from or scan to Android™ Smartphone?
- 19What is a "Generic PCL Driver"?
- 20Printouts have a curl or wave.
- 21Printouts have wrinkles or creases.
- 22The printed letters are slanted, positioned incorrectly.
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Drum Life End Soon
- 25Cannot print after a Windows 10 update (June 2020)
- 26Paper size settings are unavailable when I print from OpenOffice (Linux)
- 27I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Protect your Brother machine against unauthorised access over the network
- 30How to identify your Operating System (OS).
- 31I cannot print from my computer via network. (For Windows)
- 32Can I print from DOS applications?
- 33How do I factory reset the print server?
- 34What is the recommended paper?
- 35Large characters are printed incorrectly. (Linux)
- 36I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 37The driver installation finished successfully but I cannot print. (Linux)
- 38Print command (LPR) (Linux)
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40Install the built-in drivers (For Windows 8 and Windows 10)
- 41The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 42Change the printer driver settings (Windows/macOS)
- 43I cannot print from my computer via network. (For Macintosh)
- 44The paper is skewed when it's printed.
- 45I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 46Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 47How can I change the printer settings?
- 48When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 49The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 50How can I clean the corona wire of the drum unit?