FAQs & Troubleshooting
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149 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2Can I print from or scan to Android™ Smartphone?
- 3How do I factory reset the print server?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10What kind of paper can I use?
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12Check the firmware version.
- 13Delete print jobs from the print queue.
- 14The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 15What are the expected yields of the consumables?
- 16Drum Life End Soon
- 17I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 18How to identify your Operating System (OS).
- 19The paper is skewed when it's printed.
- 20What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 21"No response" error message appears, when updating the firmware. What should I do?
- 22The printer prints unexpectedly or it prints garbage.
- 23How can I change the printer settings?
- 24White lines appear across the page.
- 25Replace the drum unit.
- 26When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 27What is the printable area per page?
- 28How do I change the print server password?
- 29Print the Network Configuration List.
- 30White spots appear in areas of dense black printing.
- 31I cannot install the driver when using the Driver Install Tool. (Linux)
- 32I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 33I want to print using CUPS while keeping SELinux enabled. (Linux)
- 34The printer status is Offline or Paused.
- 35In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 36Does NC-2200w work with Windows Vista?
- 37Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 38Printouts have toner specks.
- 39Black toner marks appear across the page.
- 40White lines appears down the page.
- 41How can I clean the corona wire of the drum unit?
- 42What do the LED indications mean?
- 43How do I cancel print jobs using the printer control panel?
- 44Replace the toner cartridge
- 45Vertical black lines appear on the printout.
- 46What driver package format is supported by my Linux distribution?
- 47I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49Large characters are printed incorrectly. (Linux)
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
