FAQs & Troubleshooting
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88 Results
- 51Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 52Install the built-in drivers (For Windows 8 and Windows 10)
- 53Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 54When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 55Black toner marks appear across the page.
- 56White lines appear across the page.
- 57How can I clean the corona wire of the drum unit?
- 58How do I cancel print jobs using the printer control panel?
- 59Can I buy any MICR toner?
- 60What is the difference between the toner cartridge and the drum unit?
- 61I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 62I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 63I recently installed the bundled or a new toner cartridge and I don't think I got the full yield from the toner.
- 64Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 65Printouts have toner specks.
- 66Printouts have a curl or wave.
- 67White lines appears down the page.
- 68Printouts are faint.
- 69The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 70How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 71How do I reprint the last print job?
- 72Print a Printer Settings page.
- 73How do I print a Test page?
- 74How can I clean the inside of the printer?
- 75Printouts are with gray background.
- 76I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 77How do I print envelopes from the manual feed slot in Windows applications?
- 78How do I clear paper jams?
- 79The image is ghosted.
- 80White spots appear in areas of dense black printing.
- 81A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 82The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 83The printer does not feed paper from the manual feed slot.
- 84When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 85Print on both sides of the paper.
- 86Where do I find the complete User's Guide?
- 87Vertical black lines appear on the printout.
- 88Output sheets are completely black.