FAQs & Troubleshooting
- 115/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 213/12/2022How to identify your Operating System (OS).
- 320/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 402/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 510/11/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 627/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 721/11/2006When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 825/07/2006After I installed Sun JavaVM, some applications will not work correctly.