FAQs & Troubleshooting
- 107/04/2022The printer status is Offline or Paused.
- 224/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 316/11/2011When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 402/11/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 512/03/2010The paper is skewed when it's printed.
- 621/07/2008The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 702/07/2008The printer prints unexpectedly or it prints garbage.
- 802/07/2008The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 907/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 1003/04/2006I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?