FAQs & Troubleshooting
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127 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Does NC-2200w work with Windows Vista?
- 4The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 5Printouts have a curl or wave.
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 7Printouts have wrinkles or creases.
- 8The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 9The paper is skewed when it's printed.
- 10The printed letters are slanted, positioned incorrectly.
- 11The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 12Change the printer driver settings (Windows/macOS)
- 13When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 14How can I activate/deactivate the Toner Save Mode?
- 15The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 18What is the recommended paper?
- 19To install the printer driver easily using a tool. (Linux)
- 20The printer does not feed paper from the manual feed slot.
- 21I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 22The printer status is Offline or Paused.
- 23White lines appears down the page.
- 24Paper size settings are unavailable when I print from OpenOffice (Linux)
- 25How can I change the printer settings?
- 26White lines appear across the page.
- 27Printouts are with gray background.
- 28I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 29How to identify your Operating System (OS).
- 30Can I print from or scan to Android™ Smartphone?
- 31The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 32Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 33Black toner marks appear across the page.
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35How do I cancel print jobs using the printer control panel?
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37"No response" error message appears, when updating the firmware. What should I do?
- 38My Brother machine misfeeds paper.
- 39The printer prints unexpectedly or it prints garbage.
- 40White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 41Output sheets are completely black.
- 42Uninstall printer drivers (Linux)
- 43Windows 10 Support Information
- 44Printouts have toner specks.
- 45I cannot install the driver when using the Driver Install Tool. (Linux)
- 46What driver package format is supported by my Linux distribution?
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48Large characters are printed incorrectly. (Linux)
- 49Print command (cupswrapper) (Linux)
- 50I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)