FAQs & Troubleshooting
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171 Results
- 1Can I print using the IPP protocol on Windows XP?
- 2What is the BRAdmin Professional software used for?
- 3When trying to print from Mac OS® X the print queue is stopped.
- 4When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 5The printer status is Offline or Paused.
- 6Cannot print after a Windows 10 update (June 2020)
- 7The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 8Printouts have a curl or wave.
- 9Delete print jobs from the print queue.
- 10I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 11Functions supported in the Windows 7 built-in drivers
- 12Does NC-2200w work with Windows Vista?
- 13Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 14The machine does not print anything.
- 15What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 16My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 17Print command (cupswrapper) (Linux)
- 18Install the built-in drivers (For Windows 8 and Windows 10)
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 22Change the printer driver settings (Windows/macOS)
- 23Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 24The printer prints unexpectedly or it prints garbage.
- 25I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 26How can I change the IP address?
- 27Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 28What kind of paper can I use?
- 29I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 30Printouts have wrinkles or creases.
- 31When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 32How do I factory reset the print server?
- 33How do I install additional memory?
- 34Print on envelopes.
- 35Windows 10 Support Information
- 36The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 37Why are the alarm and data lights blinking?
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 40What do the LED indications mean?
- 41I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 42I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 43What driver package format is supported by my Linux distribution?
- 44My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 45The downloaded driver's name is different from my machine's name. (Linux)
- 46I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 47I am unable to print from a client PC to a printer on a print server. (Linux)
- 48Uninstall printer drivers (Linux)
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Open the Control Panel (For Windows)