FAQs & Troubleshooting
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154 Results
- 1Delete print jobs from the print queue.
- 2Uninstall printer drivers (Linux)
- 3I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 4Printouts have a curl or wave.
- 5Can I use non-Brother or third party supplies with the Brother machine?
- 6I cannot print from my computer via USB.
- 7The printer status is Offline or Paused.
- 8How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 9Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 10Replace the drum unit.
- 11What driver package format is supported by my Linux distribution?
- 12What is the Network Shared printing?
- 13Functions supported in the Windows 7 built-in drivers
- 14Does NC-2200w work with Windows Vista?
- 15The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 16What kind of paper should I avoid?
- 17What kind of envelopes should I avoid?
- 18How do I monitor the status of the printer?
- 19I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 20Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 21How can I change the IP address?
- 22The machine does not print anything.
- 23When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 24How do I display the Quick Print Setup as a Toolbar?
- 25Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 26Cannot print after a Windows 10 update (June 2020)
- 27Paper size settings are unavailable when I print from OpenOffice (Linux)
- 28The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 29How to identify your Operating System (OS).
- 30Change the printer driver settings (Windows/macOS)
- 31What is the BROWNIE software?
- 32What kind of labels and transparencies can I use?
- 33How can I enable/disable the Quick Print Setup Utility?
- 34I cannot print from Mac OS X.
- 35The printer prints unexpectedly or it prints garbage.
- 36Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 37Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 38The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 39Print on envelopes.
- 40The printed letters are slanted, positioned incorrectly.
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42The downloaded driver's name is different from my machine's name. (Linux)
- 43I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45Windows 10 Support Information
- 46The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 47Windows 7 Support Information
- 48Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 49When do I need to upgrade the printer memory?
- 50How do I upgrade the firmware of my Brother print server?