FAQs & Troubleshooting
Popular |
164 Results
- 1What kind of paper can I use?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The printed letters are slanted, positioned incorrectly.
- 4Replace the drum unit.
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6The printer status is Offline or Paused.
- 7Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8The paper is skewed when it's printed.
- 9Can I print from DOS applications?
- 10What can happen if the wrong paper is used in your machine.
- 11Can I print using the IPP protocol on Windows XP?
- 12When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 13Can I buy any MICR toner?
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17What kind of envelopes should I avoid?
- 18I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 19The machine does not print anything.
- 20Printouts have wrinkles or creases.
- 21Can I use non-Brother or third party supplies with the Brother machine?
- 22I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 23I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 24Open the Control Panel (For Windows)
- 25Windows 7 Support Information
- 26Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Delete print jobs from the print queue.
- 29Change the printer driver settings (Windows/macOS)
- 30I cannot print from my computer via network. (For Macintosh)
- 31Functions supported in the Windows 7 built-in drivers
- 32What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 33I updated the Web BRAdmin and cannot enable the logging function.
- 34What kind of labels and transparencies can I use?
- 35What kind of paper should I avoid?
- 36What kind of USB cable should I use?
- 37Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 38I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 39What is a "Generic PCL Driver"?
- 40Printouts have a curl or wave.
- 41What is the best printer driver to use-the PCL or BR-Script driver?
- 42Print on envelopes.
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44All print jobs are aborted and nothing is printed. (Linux)
- 45I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 46Windows 10 Support Information
- 47Install the built-in drivers (For Windows 8 and Windows 10)
- 48How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 49How do I check the driver version on a Mac®?
- 50What is a peer-to-peer network and do Brother printers work in that kind of environment?