FAQs & Troubleshooting
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151 Results
- 1(Video) Load A5 paper
- 2(Video) Load A4/Letter paper
- 3What is Brother iPrint&Scan?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5The printer status is Offline or Paused.
- 6Load paper in the paper tray
- 7Replace Drum
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Jam Inside
- 11Replace Toner
- 12(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14(Video) Set up your Brother machine
- 15Can I print from or scan to Android™ Smartphone?
- 16I cannot print using my Brother machine on a wireless network (Mac)
- 17No Drum
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19(Video) Unpack your Brother machine
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 21I cannot print using my Brother machine on a wireless network (Windows)
- 22How to identify your Operating System (OS).
- 23Can I use non-Brother or third party supplies with the Brother machine?
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27The Error LED is still on or flashing after I replace the drum unit with a new one.
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29Change the printer driver settings (Windows/macOS)
- 30Toner Ended
- 31No Toner
- 32Out of Memory
- 33Jam Tray
- 34Print a Printer Settings page.
- 35Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 36The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 37Wrong Paper Type
- 38Toner Low
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40What driver package format is supported by my Linux distribution?
- 41Check the remaining ink or toner level (Linux)
- 42My Brother machine could not be found over the network when I installed drivers on my PC.
- 43Delete print jobs from the print queue.
- 44Download a file from the "Downloads" section and save it to Windows 8 computer.
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Can I use AirPrint with my Brother machine?
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49What is Toner Continue Mode?
- 50I cannot print from my computer via network. (For Windows)