FAQs & Troubleshooting
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152 Results
- 1Replace Toner
- 2(Video) Load A5 paper
- 3Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 4Jam Inside
- 5The printer status is Offline or Paused.
- 6(Video) Load A4/Letter paper
- 7(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Drum !
- 9Replace Drum
- 10"Offline" appears on the Status Monitor.
- 11Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 12No Paper
- 13Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Load paper in the paper tray
- 16Can I print from or scan to Android™ Smartphone?
- 17I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 18Cover is Open
- 19How to identify your Operating System (OS).
- 20(Video) Set up your Brother machine
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25What is Brother iPrint&Scan?
- 26What is Toner Continue Mode?
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Cartridge Error
- 29Toner Low
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31My Brother machine could not be found over the network when I installed drivers on my PC.
- 32No Toner
- 33Turn the Toner Save Mode on or off.
- 34(Video) Unpack your Brother machine
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37I cannot connect my machine to the wireless network (For Windows)
- 38What do the LED indications mean?
- 39Check the remaining ink or toner level (Linux)
- 40The Error LED is still on or flashing after I replace the drum unit with a new one.
- 41Out of Memory
- 42Service Call
- 43Jam Tray
- 44Reset the network settings to the factory default
- 45The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 46Heater Error or Self-Diagnostic
- 47Clean the corona wire of the drum unit.
- 48I cannot print from my computer via network. (For Windows)
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.