FAQs & Troubleshooting
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153 Results
- 1(Video) Load A5 paper
- 2(Video) Load A4/Letter paper
- 3Replace Toner
- 4Jam Inside
- 5(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Replace Drum
- 7What is Brother iPrint&Scan?
- 8(Video) Unpack your Brother machine
- 9No Paper
- 10Reset the network settings to the factory default
- 11Jam Tray
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15The printer status is Offline or Paused.
- 16Load paper in the paper tray
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18Print Unable or Print Unable XX
- 19Cover is Open
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21(Video) Set up your Brother machine
- 22Check the IP addresses of your PC and the Brother machine
- 23No Drum
- 24No Toner
- 25Drum End Soon
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27Check the remaining ink or toner level (Linux)
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32Heater Error or Self-Diagnostic
- 33Toner Ended
- 34The printer is not printing or prints unexpectedly.
- 35Cooling Down
- 36Out of Memory
- 37"Offline" appears on the Status Monitor.
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39The Error LED is still on or flashing after I replace the drum unit with a new one.
- 40What is Toner Continue Mode?
- 41Cartridge Error
- 42Toner Low
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45Can I print from or scan to Android™ Smartphone?
- 46I cannot print using my Brother machine on a wireless network (Windows)
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48My Brother machine could not be found over the network when I installed drivers on my PC.
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50How to identify your Operating System (OS).
