FAQs & Troubleshooting
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- 1(Video) Load A5 paper
- 2(Video) Load A4/Letter paper
- 3The printer status is Offline or Paused.
- 4Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 5(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Reset the network settings to the factory default
- 7Replace Toner
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11(Video) Set up your Brother machine
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13"Offline" appears on the Status Monitor.
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Load paper in the paper tray
- 17What is Brother iPrint&Scan?
- 18Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Can I print from or scan to Android™ Smartphone?
- 21No Paper
- 22Jam Tray
- 23Turn the Toner Save Mode on or off.
- 24Cannot print after a Windows 10 update (June 2020)
- 25Change the printer driver settings (Windows/macOS)
- 26(Video) Unpack your Brother machine
- 27Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 28Check the IP addresses of your PC and the Brother machine
- 29I cannot print using my Brother machine on a wireless network (Windows)
- 30I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 31The Error LED is still on or flashing after I replace the drum unit with a new one.
- 32Wrong Paper Type
- 33Can I use non-Brother or third party supplies with the Brother machine?
- 34The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36Print Unable or Print Unable XX
- 37The printer is not printing or prints unexpectedly.
- 38What is the BRAdmin Professional software used for?
- 39Install the built-in drivers (For Windows 8 and Windows 10)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45How to identify your Operating System (OS).
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 47I cannot print from my computer via USB.
- 48Toner Ended
- 49Cover is Open
- 50Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)