FAQs & Troubleshooting
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88 Results
- 1What is Toner Continue Mode?
- 2The Error LED is still on or flashing after I replace the drum unit with a new one.
- 3Can I print from or scan to Android™ Smartphone?
- 4Replace Drum
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Drum !
- 7Jam Inside
- 8The printer status is Offline or Paused.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Jam Tray
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12No Paper
- 13Cancel print jobs using the printer control panel.
- 14What is the recommended paper?
- 15Replace Toner
- 16The printer is not printing or prints unexpectedly.
- 17Out of Memory
- 18Can I use non-Brother or third party supplies with the Brother machine?
- 19Turn the Toner Save Mode on or off.
- 20"Offline" appears on the Status Monitor.
- 21Cartridge Error
- 22I'm having a problem with the print quality.
- 23Clean the Drum Unit.
- 24Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 25A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 26Delete print jobs from the print queue.
- 27Heater Error or Self-Diagnostic
- 28No Toner
- 29Cover is Open
- 30The downloaded driver's name is different from my machine's name. (Linux)
- 31What is the difference between the toner cartridge and the drum unit?
- 32I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 33What driver package format is supported by my Linux distribution?
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 36Change the printer driver settings (Windows/macOS)
- 37Toner Low
- 38When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 39Uninstall the Brother Software and Drivers (Windows)
- 40Open the Status Monitor
- 41I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44The driver installation finished successfully but I cannot print. (Linux)
- 45I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 46I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 47I am unable to print from a client PC to a printer on a print server. (Linux)
- 48I want to print using CUPS while keeping SELinux enabled. (Linux)
- 49Uninstall printer drivers (Linux)
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)