FAQs & Troubleshooting
Latest |
88 Results
- 5125/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 5225/03/2016What is the difference between the toner cartridge and the drum unit?
- 5325/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 5425/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 5525/03/2016Can I print from or scan to Android™ Smartphone?
- 5625/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 5724/03/2016Print Unable or Print Unable XX
- 5824/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 5924/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 6027/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 6111/08/2014Replace Toner
- 6208/08/2014What is the recommended paper?
- 6323/07/2014Cartridge Error
- 6423/07/2014Toner Low
- 6523/07/2014Drum End Soon
- 6622/07/2014Replace Drum
- 6716/05/2014"Offline" appears on the Status Monitor.
- 6821/11/2013Heater Error or Self-Diagnostic
- 6909/10/2013Windows driver installation does not start automatically.
- 7027/09/2013I can see some steam or moisture from the vents when printing.
- 7123/07/2013The top cover of my Brother machine becomes hot.
- 7210/05/2013I'm having a problem with the print quality.
- 7313/03/2013The Error LED is still on or flashing after I replace the drum unit with a new one.
- 7413/03/2013What is Toner Continue Mode?
- 7513/03/2013No Drum
- 7613/03/2013Toner Ended
- 7713/03/2013No Toner
- 7813/03/2013No Paper
- 7913/03/2013Wrong Paper Type
- 8013/03/2013Cover is Open
- 8113/03/2013Clean the Drum Unit.
- 8213/03/2013The printer is not printing or prints unexpectedly.
- 8313/03/2013Drum !
- 8413/03/2013Cooling Down
- 8513/03/2013Out of Memory
- 8613/03/2013Clean the corona wire of the drum unit.
- 8713/03/2013Service Call
- 8813/03/2013Cancel print jobs using the printer control panel.