FAQs & Troubleshooting
Popular |
88 Results
- 1Replace Toner
- 2Replace Drum
- 3How to identify your Operating System (OS).
- 4Jam Inside
- 5Cover is Open
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7The printer status is Offline or Paused.
- 8"Offline" appears on the Status Monitor.
- 9What do the LED indications mean?
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11Cartridge Error
- 12Change the printer driver settings (Windows/macOS)
- 13Toner Low
- 14Drum !
- 15The Error LED is still on or flashing after I replace the drum unit with a new one.
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17Out of Memory
- 18What driver package format is supported by my Linux distribution?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20No Drum
- 21No Toner
- 22Jam Tray
- 23Delete print jobs from the print queue.
- 24Wrong Paper Type
- 25Clean the Drum Unit.
- 26Drum End Soon
- 27What is Toner Continue Mode?
- 28Cooling Down
- 29Service Call
- 30What is the recommended paper?
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32Heater Error or Self-Diagnostic
- 33No Paper
- 34Turn the Toner Save Mode on or off.
- 35I'm having a problem with the print quality.
- 36Clean the corona wire of the drum unit.
- 37I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 38Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 39Download a file from the "Downloads" section and save it to Windows 8 computer.
- 40Open the Control Panel (For Windows)
- 41Can I print from or scan to Android™ Smartphone?
- 42Toner Ended
- 43I cannot print from my computer via USB.
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Open the Status Monitor
- 46Check the firmware version.
- 47Install the built-in drivers (For Windows 8 and Windows 10)
- 48What is the difference between the toner cartridge and the drum unit?
- 49Uninstall the Brother Software and Drivers (Windows)
- 50Windows driver installation does not start automatically.