FAQs & Troubleshooting
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343 Results
- 1Mat, Cutting Blade and Material Combinations
- 2How to Activate the Calligraphy Kit
- 3Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 4Downloading Optional Design Pattern Collection (My Collection Function)
- 5List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 6How can I cleanly cut hard and thick materials?
- 7What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 8Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 9E00003 appears on the computer screen.
- 10How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 11FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 12Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 13Attaching the Material/Peeling Off the Material
- 14How do I update the software of the cutting machine?
- 15How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 16Can paper be cut with the thin fabric auto blade (beige)?
- 17How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 18Support OS Information for CanvasWorkspace
- 19I cannot log in even after entering my login ID and password for CanvasWorkspace.
- 20What should I do if the scanned and cut positions are misaligned?
- 21Cutting with the Rotary Auto Blade [Video]
- 22ErrS23 appears on the computer screen.
- 23ErrS09 appears on the computer screen.
- 24“Cannot unload the mat. Pull the mat after turning the machine off.” message appearing on the LCD touchscreen display. What does it mean?
- 25The pattern to be scan is not cleanly scanned
- 26Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 27How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 28What should I do if I forgot my password for CanvasWorkspace?
- 29"Initialization of the blade position failed. Turn the machine off." message appearing on the LCD.
- 30E10007 appears on the computer screen.
- 31How should I make a pattern to be cut with the roll feeder?
- 32How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 33E94005 appears on the computer screen.
- 34Half Cut (Kiss Cut) Settings
- 35Downloading CanvasWorkspace application and Login [Video]
- 36Can multiple cutting machines be registered with CanvasWorkspace?
- 37How can CanvasWorkspace be installed or updated?
- 38Can the cutting machine transfer a pattern with a USB cable?
- 39How to register Your Machine with CanvasWorkspace
- 40How to Use the My Connection Function [Video]
- 41E11010 appears on the computer screen.
- 42List of Error Messages for CanvasWorkspace (Others)
- 43E02006 appears on the computer screen.
- 44E95002 appears on the computer screen.
- 45Can tape other than masking tape be used to secure materials to the cutting mat?
- 46Embroidery File Format Readability [Video]
- 47E03001 appears on the computer screen.
- 48Stamp Starter Kit [Video]
- 49What Should I Do if the Text or Patterns Drawn with the Calligraphy Pen are Faint?
- 50How do I perform trial cutting? (Test Cut)