FAQs & Troubleshooting
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343 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3List of Error Messages for CanvasWorkspace (Others)
- 4E10006 appears on the computer screen.
- 5How to Use the Roll Feeder Function [Video]
- 6How can I cleanly cut hard and thick materials?
- 7How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 8ErrS99 appears on the computer screen.
- 9E02006 appears on the computer screen.
- 10E00006 appears on the computer screen.
- 11ErrS25 appears on the computer screen.
- 12Attaching the Material/Peeling Off the Material
- 13What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 14How do I update the software of the cutting machine?
- 15Can the cutting machine cut all materials automatically with the auto blade?
- 16What thickness of material can be cut with the cutting machine?
- 17How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 18E00009 appears on the computer screen.
- 19How to create an account for CanvasWorkspace
- 20M4345001 appears on the Artspira app screen.
- 21What should I do if I want to change the initial setting (position adjustment) for region embossing?
- 22E03005 appears on the computer screen.
- 23Can different types of material be attached to the same mat for cutting?
- 24How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 25The Calligraphy Font in the USB Flash Drive is Not Displayed
- 26"Scanning error occurred. Turn the machine off." message appearing on the LCD.
- 27Scanning a Background Image (Background Scanning).
- 28“Cannot unload the mat. Pull the mat after turning the machine off.” message appearing on the LCD touchscreen display. What does it mean?
- 29Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 30Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 31How to Change the Pen Adjuster
- 32What should I do if the scanned and cut positions are misaligned?
- 33How to connect my machine to a wireless network using the Setup Wizard
- 34How to Use the Roll Feeder 2 Function [Video]
- 35Vinyl Auto Blade Kit - Tiling Function [video]
- 36Can rough material be cut?
- 37Why is the fabric not cut cleanly?
- 38Can tape other than masking tape be used to secure materials to the cutting mat?
- 39Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 40Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 41How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 42How to disconnect a machine from Artspira using the machine
- 43The material slips on the mat when a thick or hard material such as chipboard and grayboard is being cut.
- 44Auto Layout Function
- 45Embossing Starter Kit [Video]
- 46E11001 appears on the computer screen.
- 47"There are some patterns which cannot set cutting distance from the outline." message appearing on the LCD. What does it mean?
- 48How to make Appliqué.(using Iron-on fabric appliqué contact sheet)[Video]
- 49M5612301 appears on the Artspira app screen.
- 50[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available