FAQs & Troubleshooting
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143 Results
- 1How to use the the versatile magnetic frame [Video instructions]
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 4Maintenance (Cleaning the bobbin case) [ Video ]
- 5How to Embroider on Pet Collar. [Video instructions]
- 6How to Embroider on Shoes. [Video instructions]
- 7How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 8"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 9How to set up the cap frame driver. [Video instructions]
- 10How to Embroider on Cap. [Video instructions]
- 11Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 12How to configure administrator lock
- 13"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 14How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 15How to use the Round frame (PRPRFK1) [Video instructions]
- 16How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 17Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 18There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 19Data cannot be transferred even though the machine number has been input. (M5622201)
- 20How to Embroider on Bag. [Video instructions]
- 21How to Embroider on Clothes. [Video instructions]
- 22"Needle threader error" message appears on the LCD. What does it mean?
- 23"Needle bar case home position error." message appears on the LCD. What does it mean?
- 24M4341001 appears on the Artspira app screen.
- 25How do I check the thread tension ?
- 26The bobbin thread breaks.
- 27Maintenance (Cleaning the thread paths of the upper threads)
- 28How to stop "Send usage information to help improve Brother products and services"
- 29M6331001 appears on the Artspira app screen.
- 30Introducing Brother My Stitch Monitor application
- 31The monitoring app on the smart device receives the notification items I do not need.
- 32The App shows the message "No Supported Machines Found".
- 33"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 34Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 35How do I change the needle?
- 36How do I adjust the tension of the upper thread ?
- 37How do I adjust the tension of the bobbin thread ?
- 38Maintenance (Cleaning the bobbin case)
- 39Maintenance (Cleaning around the needle plate)
- 40Why does the upper thread keep breaking?
- 41"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 42E92001 appears on the Artspira app screen.
- 43M5613201 appears on the Artspira app screen.
- 44How to recall key display optimization settings
- 45The machine is noisy while embroidering.
- 46"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 47"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 48How do I attach or remove the embroidery frame?
- 49Maintenance (Clean the hook)
- 50M5612301 appears on the Artspira app screen.