FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Round frame (PRPRFK1) [Video instructions]
- 3How to Embroider on Bag. [Video instructions]
- 4Maintenance (Clean the hook) [ Video ]
- 5How to set up the cap frame. [Video instructions]
- 6Maintenance (Oiling the machine) [ Video ]
- 7How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 8"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 9Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 10M4345001 appears on the Artspira app screen.
- 11Loops appear on the surface of the fabric when embroidering.
- 12Maintenance (Cleaning the bobbin case) [ Video ]
- 13There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 14How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 15How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 16How to use the the versatile magnetic frame [Video instructions]
- 17"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 18How to Embroider on Cap. [Video instructions]
- 19Maintenance (Cleaning the bobbin case)
- 20"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 21Maintenance (Cleaning the thread paths of the upper threads)
- 22"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 23Data cannot be transferred even though the machine number has been input. (M5622201)
- 24"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 25"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 26"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 27How do I check the thread tension ?
- 28The upper thread does not reach the bobbin thread when embroidering begins.
- 29The bobbin thread breaks.
- 30"Trimming sensor error." message appears on the LCD. What does it mean?
- 31"This pattern cannot combine." message appears on the LCD. What does it mean?
- 32"This pattern cannot be used." message appears on the LCD. What does it mean?
- 33"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 34"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 35"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 36"Needle bar case home position error." message appears on the LCD. What does it mean?
- 37E92001 appears on the Artspira app screen.
- 38M5612301 appears on the Artspira app screen.
- 39There is no machine that can be transferred
- 40"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 41How do I change the thread spool easily?
- 42"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 43"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 44"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 45Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 46"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 47Maintenance (Oiling the machine)
- 48"Picker error" message appears on the LCD. What does it mean?
- 49When thread got tangled
- 50How do I install the bobbin wound with thread?