FAQs & Troubleshooting
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235 Results
- 1Tips for sewing thick fabrics
- 2Using the embroidery needle plate cover
- 3Stitches are skipped
- 4The fabric feeds in the opposite direction.
- 5Combination of fabric, thread and needle
- 6How to adjust the thread tension
- 7Tutorial videos on how to use the machine [Video instructions]
- 8How to use the Candlewicking Foot. (Optional accessory : SA193 / F068) [Video instructions]
- 9Stitch pattern does not turn out
- 10How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 11How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 12How do I clean the race?
- 13Machine does not start to sew.
- 14Introducing Brother My Design Snap application
- 15Fabric puckers
- 16How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 17How do I adjust a stitch width or length?
- 18How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 19Data cannot be saved to the machine
- 20[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 21How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 22How to Change Embroidering Order (My Connection) [Video]
- 23The monitoring app on the smart device receives the notification items I do not need.
- 24The App shows the message "No Supported Machines Found".
- 25How do I hoop the fabric in the embroidery frame?
- 26How do I Play the MPEG-4 (MP4) Videos?
- 27How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
- 28How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 29How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 30How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 31The embroidery data does not be recognized with the embroidery machine.
- 32How do I adjust the presser foot pressure?
- 33Cannot thread the needle.
- 34Fabric does not feed through the machine.
- 35How to Create a Pattern with Illustration Scan. [My Design Center]
- 36How do I Align the Embroidering Position (Using the Built-In Camera)?
- 37Incorrect thread tension
- 38How do I set the bobbin ?
- 39How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 40How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 41The pattern transferred from the Artspira app does not appear on the screen of the machine
- 42[Embroidery machine users] How to retrieve the data transferred from Artspira
- 43Data cannot be transferred even though the machine number has been input. (M5622201)
- 44How to change the displayed language
- 45About the contents and data treated by Artspira app
- 46M3124301 appears on the Artspira app screen.
- 47What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 48How to Use the My Connection Function [Video]
- 49How to use the Dynamic Walking Foot. (Optional accessory : SA101 / F085 / F085AP) [Video instructions]
- 50Introducing Brother My Stitch Monitor application
