FAQs & Troubleshooting
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237 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Fabric puckers
- 3Using the embroidery needle plate cover
- 4Tips for sewing thin fabrics
- 5The pattern transferred from the Artspira app does not appear on the screen of the machine
- 6The App shows the message "No Supported Machines Found".
- 7The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 8About the threads and the bobbin case when embroidering
- 9How do I Play the Tutorial Video?
- 10How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 11How to use the Quilting Foot. (Optional accessory : SA129 / F005N, SA187 / F061) [Video instructions]
- 12How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 13How to use the Multi-purpose Screwdriver.
- 14The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 15Stitches are skipped
- 16How do I hoop the fabric in the embroidery frame?
- 17How do I Play the MPEG-4 (MP4) Videos?
- 18How do I pull up the bobbin thread?
- 19Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 20How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 21How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 22"The safety device was activated since the needle position sensor malfunctioned." message appears on the LCD. What does it mean?
- 23The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 24Needle breaks.
- 25The handwheel feels sluggish when it is turned.
- 26How to embroider an appliqué pattern [Video instructions]
- 27How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]
- 28Introducing Brother My Stitch Monitor application
- 29The App shows the message "The embroidery frame cannot be detected."
- 30How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 31How to use the Candlewicking Foot. (Optional accessory : SA193 / F068) [Video instructions]
- 32How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 33Combination of fabric, thread and needle
- 34How do I thread my machine when using the twin needle mode ?
- 35How do I set the bobbin ?
- 36The App shows the message "The calibration sheet cannot be detected."
- 37How to use the Binding Buttonhole Foot 1. (Optional accessory : SA105 / F083) [Video instructions]
- 38"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 39The machine does not make stitches
- 40The fabric feeds in the opposite direction.
- 41How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 42How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 43How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 44How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 45How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 46E96001 appears on the Artspira app screen.
- 47Tips for sewing thick fabrics
- 48How to adjust the thread tension
- 49What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 50What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]