FAQs & Troubleshooting
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237 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Tips for sewing thin fabrics
- 3How to embroider an appliqué pattern [Video instructions]
- 4Tips for sewing thick fabrics
- 5How to use the Multi-purpose Screwdriver.
- 6How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 7Combination of fabric, thread and needle
- 8Stitches are skipped
- 9The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 10How do I hoop the fabric in the embroidery frame?
- 11How to adjust the thread tension
- 12The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 13Using the embroidery needle plate cover
- 14How do I adjust thread tension for embroidering?
- 15The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 16Basic procedure to sew stitches
- 17How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 18How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 19Needle breaks.
- 20Fabric puckers
- 21The App shows the message "No Supported Machines Found".
- 22How do I Play the Tutorial Video?
- 23How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 24How do I adjust the presser foot pressure?
- 25Introducing Brother My Design Snap application
- 26About the threads and the bobbin case when embroidering
- 27Machine does not start to sew.
- 28How to use the stitch pattern explanation function.
- 29"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 30How do I adjust a stitch width or length?
- 31Upper thread breaks.
- 32How do I pull up the bobbin thread?
- 33Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 34Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 35How do I get a lens calibration sheet?
- 36What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 37How to use the sewing guide function.
- 38A broken needle has fallen into the machine.
- 39The handwheel feels sluggish when it is turned.
- 40How do I clean the race?
- 41Introducing Brother My Stitch Monitor application
- 42Machine does not operate.
- 43Bobbin thread breaks
- 44How do I Play the MPEG-4 (MP4) Videos?
- 45"Preventive maintenance is recommended" appears on the LCD.
- 46The fabric feeds in the opposite direction.
- 47The needle contacts the needle plate.
- 48"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 49"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 50Cannot lower the presser foot with the presser foot lever