FAQs & Troubleshooting
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238 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Multi-purpose Screwdriver.
- 3Fabric puckers
- 4How to embroider an appliqué pattern [Video instructions]
- 5The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 6Stitches are skipped
- 7Using the embroidery needle plate cover
- 8What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 9Basic procedure to sew stitches
- 10How do I Play the MPEG-4 (MP4) Videos?
- 11Needle breaks.
- 12Tips for sewing thin fabrics
- 13How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 14The App shows the message "No Supported Machines Found".
- 15The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 16About the threads and the bobbin case when embroidering
- 17How do I Play the Tutorial Video?
- 18How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 19How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 20What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 21How to Change Embroidering Order (My Connection) [Video]
- 22How to use the Dynamic Walking Foot. (Optional accessory : SA101 / F085 / F085AP) [Video instructions]
- 23Introducing Brother My Design Snap application
- 24The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 25The App shows the message "The embroidery frame cannot be detected."
- 26How to use the Needle Felting Foot. (Optional accessory : SA280/ NFAHS1) [Video instructions]
- 27Tips for sewing thick fabrics
- 28How to adjust the thread tension
- 29How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 30How do I save the embroidery patterns in the machine’s memory?
- 31How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 32How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 33How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 34How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 35How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 36How to use the Quilting Foot. (Optional accessory : SA129 / F005N, SA187 / F061) [Video instructions]
- 37How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
- 38How do I clean the race?
- 39Machine does not start to sew.
- 40How do I adjust the presser foot pressure?
- 41How to use the sewing guide function.
- 42The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
- 43The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
- 44How to use the Binding Buttonhole Foot 1. (Optional accessory : SA105 / F083) [Video instructions]
- 45Stitch pattern does not turn out
- 46How to use the Narrow Zipper Foot. (Optional accessory : SA208/F079) [Video instructions]
- 47How do I hoop the fabric in the embroidery frame?
- 48How do I retrieve the embroidery pattern from the machine’s memory?
- 49How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
- 50How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]