FAQs & Troubleshooting
Latest |
102 Results
- 111/06/2024"Preventive maintenance is recommended." message appears on the LCD. What does it mean?
- 212/03/2024Stitches are skipped
- 329/02/2024Introducing the Brother Artspira application
- 422/02/2024Fabric puckers
- 506/02/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 602/02/2024How to connect your machine and transfer data to Artspira
- 715/01/2024How to update your machine software by downloading the update file directly to your machine using a wireless network
- 811/12/2023E92001 appears on the Artspira app screen.
- 928/08/2023E96001 appears on the Artspira app screen.
- 1028/08/2023M5613201 appears on the Artspira app screen.
- 1128/08/2023M5612301 appears on the Artspira app screen.
- 1228/08/2023M4345001 appears on the Artspira app screen.
- 1328/08/2023List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 1423/06/2023M1332002 appears on the Artspira app screen.
- 1502/05/2023Where do I put the oil in my machine?
- 1625/01/2023"USB media error" message appears on the LCD. What does it mean?
- 1724/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 1824/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 1918/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 2026/09/2022Data cannot be saved to a USB flash drive
- 2126/09/2022Data cannot be saved to the machine
- 2226/09/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 2326/09/2022[Embroidery machine users] How to retrieve the data transferred from Artspira
- 2426/09/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 2526/09/2022Multiple data cannot be transferred to the machine at once
- 2626/09/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 2726/09/2022There is no machine that can be transferred
- 2826/09/2022How to link accounts
- 2926/09/2022How to change the displayed language
- 3026/09/2022How to stop "Send usage information to help improve Brother products and services"
- 3126/09/2022How to unsubscribe from Artspira
- 3226/09/2022How to obtain and input PIN of machine
- 3326/09/2022How to disconnect a machine from Artspira using the machine
- 3426/09/2022How to disconnect the machine from Artspira using the Artspira app
- 3526/09/2022About the contents and data treated by Artspira app
- 3626/09/2022M6331001 appears on the Artspira app screen.
- 3726/09/2022M5622201 appears on the Artspira app screen.
- 3826/09/2022M5541001 appears on the Artspira app screen.
- 3926/09/2022M4452001 appears on the Artspira app screen.
- 4026/09/2022M4341001 appears on the Artspira app screen.
- 4126/09/2022M4210001 appears on the Artspira app screen.
- 4226/09/2022M3124301 appears on the Artspira app screen.
- 4326/09/2022M2513631 appears on the Artspira app screen.
- 4426/09/2022M2102501 appears on the Artspira app screen.
- 4512/09/2022How to find the security information (SSID and network key) for your home network
- 4616/06/2022Needle breaks.
- 4710/06/2022How do I adjust thread tension for embroidering?
- 4810/06/2022Upper thread breaks.
- 4906/06/2022How do I hoop the fabric in the embroidery frame?
- 5002/06/2022Bobbin thread breaks