FAQs & Troubleshooting
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102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I hoop the fabric in the embroidery frame?
- 3How do I adjust thread tension for embroidering?
- 4"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 5How do I adjust the sensitivity of the operation keys?
- 6The pattern transferred from the Artspira app does not appear on the screen of the machine
- 7The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 8The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 9Fabric puckers
- 10Stitches are skipped
- 11How do I select or display patterns according to the embroidery frame size?
- 12"Preventive maintenance is recommended." ppears on the LCD.
- 13Data cannot be transferred even though the machine number has been input. (M5622201)
- 14How do I change the font type in the embroidery pattern?
- 15Where do I put the oil in my machine?
- 16[Embroidery machine users] How to retrieve the data transferred from Artspira
- 17Introducing the Brother Artspira application
- 18"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 19How do I retrieve the patterns from the machine’s memory?
- 20"USB media error" message appears on the LCD. What does it mean?
- 21"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 22Multiple data cannot be transferred to the machine at once
- 23How to connect your machine and transfer data to Artspira
- 24"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 25E96001 appears on the Artspira app screen.
- 26M4345001 appears on the Artspira app screen.
- 27How to disconnect the machine from Artspira using the Artspira app
- 28The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 29"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 30How do I edit a single letter in the embroidery pattern?
- 31"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 32"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 33"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 34"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 35"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 36"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 37Data cannot be saved to a USB flash drive
- 38How to link accounts
- 39How to find the security information (SSID and network key) for your home network
- 40How do I save the embroidery patterns in the machine’s memory?
- 41How do I enter a line feed in the embroidery pattern?
- 42"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 43"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 44How do I remove or attach the Embroidery foot ?
- 45"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 46"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 47How do I clean the race?
- 48There is no machine that can be transferred
- 49How to unsubscribe from Artspira
- 50How to disconnect a machine from Artspira using the machine