FAQs & Troubleshooting
![]() |
Popular |
51 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I hoop the fabric in the embroidery frame?
- 3How do I adjust thread tension for embroidering?
- 4How do I retrieve the patterns from the machine’s memory?
- 5How do I adjust the sensitivity of the operation keys?
- 6Fabric puckers
- 7How do I edit a single letter in the embroidery pattern?
- 8Embroidery
- 9"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 10How do I attach or remove the embroidery frame ?
- 11How do I attach or remove the Embroidery Unit?
- 12Stitches are skipped
- 13"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 14"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 15How do I wind the bobbin?
- 16"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 17"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 18"Not enough available memory to save." message appears on the LCD. What does it mean?
- 19"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 20"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 21How do I save the embroidery patterns in the machine’s memory?
- 22How do I change the font type in the embroidery pattern?
- 23How do I remove or attach the Embroidery foot ?
- 24How do I remove or attach the presser foot ?
- 25Where do I put the oil in my machine?
- 26"This USB media cannot be used." message appears on the LCD. What does it mean?
- 27"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 28"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 29"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 30How do I clean the race?
- 31How do I thread the machine (Threading the upper thread)?
- 32"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 33"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 34"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 35Bobbin thread breaks
- 36"F**" appears on the LCD. What does it mean?
- 37"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 38How do I change the needle ?
- 39How do I set the bobbin ?
- 40"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 41"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 42"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 43"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 44"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean and how do I clear it?
- 45"This pattern cannot be used." message appears on the LCD. What does it mean?
- 46"Preventive maintenance is recommended" appears on the LCD.
- 47Needle breaks.
- 48Upper thread breaks.
- 49"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 50"USB media error" message appears on the LCD. What does it mean?