FAQs & Troubleshooting
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- 1How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 2How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 3Combination of fabric, thread and needle
- 4When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 5How to use the Multi-purpose Screwdriver.
- 6When thread got tangled.
- 7How do I recall a specific embroidery pattern from the computer?
- 8Sewing is started even though the presser foot is raised.
- 9Why does the lower thread keep breaking?
- 10Fabric and Thread
- 11How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 12How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 13How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 14How to use the Quilting Foot. (Optional accessory : SA129 / F005N, SA187 / F061) [Video instructions]
- 15Though touching "OK" on "Attach vertical stitch alignment foot and edge sewing sheet" window, the same window still appears.
- 16The stitch patterns cannot be selected.
- 17It is difficult to pass the thread through the needle bar thread guide(hook).
- 18Place a spool of thread on a spool pin.
- 19How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 20How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 21How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 22When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 23How do I clean the race?
- 24The machine does not make stitches
- 25How to use the 5 Groove Pin Tuck Foot. (Optional accessory : SA194 / F069) [Video instructions]
- 26How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 27How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 28How do I remove the presser foot holder?
- 29How do I set the bobbin ?
- 30When setting fabric for edge sewing, the fabric edge indicator line does not appear on the LCD screen / the Fabric edge indicator line doesn't align with the edge of the fabric / the "Distance from edge of fabric" indication doesn't stabilize.
- 31How do I place edge sewing sheet?
- 32The needle strikes the presser foot
- 33How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 34How to use the Couching foot. (Optional accessory : SA199 / F072, SA199V / F073) [Video instructions]
- 35"There is no needle plate cover. Attach a needle plate cover." message appears on the LCD. What does it mean?
- 36How to use the Cording Foot. (Optional accessory : SA110 / F013N, SA148 / F024N, SA157 / F019N, SA158 / F020N) [Video instructions]
- 37How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 38How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 39How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 40How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 41The machine stops and displays error message "Fabric edge is not recognized at this point" while edge sewing though the stitching is not reaching near the edge of the fabric.
- 42Can I use twin needle with edge sewing?
- 43Where do I put the oil in my machine?
- 44How do I thread my machine for use with the twin needle option?
- 45With free-motion quilting, skipped stitches or needle breakage occur
- 46"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 47Why does my thread keep jamming?
- 48The "Fabric Seam Allowance" distance indication changes when lowering the presser foot after positioning the fabric in edge sewing function.
- 49When can we use Standard GREEN Marked Bobbin Case?
- 50How do I correctly install a bobbin?