FAQs & Troubleshooting
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302 Results
- 102/05/2025Support OS Information for CanvasWorkspace
- 201/04/2025Loading and Unloading the Mat
- 301/04/2025Preparation of Craft Paper / Fabric
- 428/03/2025Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 507/02/2025Mat and Cutting Blade Combinations
- 623/01/2025Mat and Material Combinations
- 723/01/2025How long will the mat last?
- 824/12/2024Support appli version and OS version about ScanNCut Link for Adobe® Illustrator®
- 930/08/2024List of Error Messages for CanvasWorkspace (E##### / N#####)
- 1030/08/2024List of Error Messages for CanvasWorkspace (Others)
- 1103/04/2023Merging the outlines of multiple patterns (Welding) [Video]
- 1203/04/2023Selecting multiple patterns and delete [Video]
- 1303/04/2023Using the USB cable, I connected the machine and my computer, but the “Removable Disk” icon does not appear in “Computer (My computer)” on the computer.
- 1416/01/2023Can character patterns using a TrueType font be cut (or drawn)?
- 1508/06/2021How to register Your Machine with CanvasWorkspace
- 1618/02/2021N11001 appears on the computer screen.
- 1718/02/2021E12002 appears on the computer screen.
- 1818/02/2021FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 1918/02/2021E11001 appears on the computer screen.
- 2018/02/2021N11003 appears on the computer screen.
- 2118/02/2021E11011 appears on the computer screen.
- 2218/02/2021E11010 appears on the computer screen.
- 2304/02/2021Shortcut Keys for CanvasWorkspace (Windows/Mac)
- 2427/01/2021What file format can be used in CanvasWorkspace?
- 2527/01/2021About CanvasWorkspace
- 2627/01/2021An error appears when trying to import a DXF file.
- 2724/12/2020Instructions for “Fit to Path” Function on CanvasWorkspace (Windows/Mac)
- 2804/08/2020The Exported Cut Data is Different from the Desired Data
- 2904/08/2020Downloading Optional Design Pattern Collection
- 3004/08/2020Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 3112/02/2020Can I create the cutting data for ScanNCut from vector graphics data?
- 3203/02/2020What type of cut files and projects containing cut data other than built-in patterns are available?
- 3303/02/2020E00009 appears on the computer screen.
- 3403/02/2020E00003 appears on the computer screen.
- 3503/02/2020Notice of change of name and URL for ScanNCutCanvas
- 3603/02/2020How to create an account for CanvasWorkspace
- 3727/01/2020How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 3827/01/2020"This pattern cannot be used." appears on the LCD display screen.
- 3923/01/2020ErrS07 appears on the computer screen.
- 4022/01/2020ErrS10 appears on the computer screen.
- 4122/01/2020ErrS24 appears on the computer screen.
- 4222/01/2020ErrS25 appears on the computer screen.
- 4322/01/2020ErrS23 appears on the computer screen.
- 4422/01/2020ErrS51 appears on the computer screen.
- 4522/01/2020ErrS12 appears on the computer screen.
- 4622/01/2020ErrS52 appears on the computer screen.
- 4722/01/2020ErrS09 appears on the computer screen.
- 4822/01/2020ErrS90 appears on the computer screen.
- 4922/01/2020ErrS08 appears on the computer screen.
- 5022/01/2020ErrS99 appears on the computer screen.