FAQs & Troubleshooting
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- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Which brands of Ni-MH rechargeable batteries do you recommend?
- 5Where can I download the latest P-touch Editor for Mac?
- 6How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13How do I type an uppercase letter?
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 16I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 17Printing is not possible. (P-touch Editor5.3 for Mac)
- 18How do I reset the machine to the default settings?
- 19I get an error message and cannot update the firmware. (Windows 10 or later)
- 20When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 21How do I set tape margins and what features are they?
- 22My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 23How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24Printing is not possible. (USB connection)
- 25The top and base layers of the laminated tape are misaligned.
- 26How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 28Where can I find my Brother printer's serial number?
- 29Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 30How do I adjust a label length?
- 31How to identify your Operating System (OS) for Windows or Mac
- 32How do I print multiple lines and how many lines can I print?
- 33How do I clear the display?
- 34How do I change the label length?
- 35Why does my machine display "Low Battery!" when I press the print key?
- 36I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 37How to delete the registry information and files related to the printer driver
- 38I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 39How do I create multiple blocks?
- 40The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 41(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 42Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 43(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 45The printed label contains blank horizontal lines.
- 46The tape does not cut well.
- 47"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 48The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 49The driver downloaded from the website cannot be installed.
- 50I cannot save a file downloaded from the Brother support website (For Windows)