FAQs & Troubleshooting
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116 Results
- 1I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2How do I set tape margins and what features are they?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How do I change the label length?
- 5How do I print multiple lines and how many lines can I print?
- 6How do I type an uppercase letter?
- 7I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 8How do I clear the display?
- 9The driver downloaded from the website cannot be installed.
- 10Where can I find my Brother printer's serial number?
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 13How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 14I get an error message and cannot update the firmware. (Windows 10 or later)
- 15I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 16How do I change the character size?
- 17My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 18How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 19(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20How do I create multiple blocks?
- 21The display remains blank after the power is turned on.
- 22P-touch Editor crashes when I open it on my Mac.
- 23Where can I download the latest P-touch Editor for Mac?
- 24How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25How do I make a label with a barcode?
- 26How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 27When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 28P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 29How do I use a template? (P-touch Editor 5.1 for Mac)
- 30Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 31How do I adjust a label length?
- 32My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 33When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 34Can my printer use TZ/TZe tapes?
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 37How to delete the registry information and files related to the printer driver
- 38(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39Why doesn't my machine turn on when Power key is pressed?
- 40How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 41How do I reset the machine to the default settings?
- 42How to use the Numbering function (P-touch Editor 5.x for Windows)
- 43When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45The tape got jammed or stuck in the printer.
- 46"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 47Can I directly operate my printer from a self-developed application software and print a label?
- 48When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 49Printing is not possible. (USB connection)
- 50The tape does not cut well.
