FAQs & Troubleshooting
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116 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Where can I download the latest P-touch Editor for Mac?
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 8How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 11My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13Which brands of Ni-MH rechargeable batteries do you recommend?
- 14(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 16How do I set tape margins and what features are they?
- 17How do I create multiple blocks?
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 20How do I clear the display?
- 21How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 22How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 23Why does my machine display "Low Battery!" when I press the print key?
- 24I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 25I cannot install the printer driver or print in Windows 11.
- 26I get an error message and cannot update the firmware. (Windows 10 or later)
- 27How do I type an uppercase letter?
- 28P-touch Editor crashes when I open it on my Mac.
- 29How to open the Devices and Printers window
- 30The printed label contains blank horizontal lines.
- 31When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 32How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 33How do I change the label length?
- 34How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 35Printing is not possible. (P-touch Editor5.3 for Mac)
- 36The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 37Where can I find my Brother printer's serial number?
- 38P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 39Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 40How do I print multiple lines and how many lines can I print?
- 41Can my printer use TZ/TZe tapes?
- 42How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 43Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 44The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 47(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49The fabric tape became detached after washing.
- 50How do I type symbols?
