FAQs & Troubleshooting
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26 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I confirm that the FAX was sent correctly?
- 3Can I reduce the size of a received fax on this machine?
- 4How do I improve the copy or fax quality?
- 5How can I clear the "PAPER JAM" error message?
- 6I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 7What does "NG" on the Transmission Verification Report mean?
- 8Can I print from or scan to Android™ Smartphone?
- 9Can I connect my External Answering Device in another room and still receive faxes?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Why can't I copy or send? All the keys just beep 3 times.
- 12Vertical streaks appear in my copies.
- 13My Brother machine has no power.
- 14How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 15Do I need a telephone line to send and receive faxes with my Brother machine?
- 16How do I set up an answering machine (TAD) to work on the same line as the fax?
- 17I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 18How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 19How do I print the received faxes that are stored in memory? (Fax Storage)
- 20Why are my sent faxes always received with a black vertical line down the page?
- 21"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 22I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 23How do I program the date and time?
- 24When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 25When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 26Can I print a report that will show a listing of faxes I sent and received?