FAQs & Troubleshooting
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113 Results
- 1I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 2Curled or wavy
- 3How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 4Can I use voice mail on the same line as my Brother machine?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Store numbers on my Brother machine for easy dialing from the control panel.
- 7Jam Inside
- 8White lines, bands or ribbing across the page
- 9Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 10Page skewed
- 11Stop my Brother machine from automatically redialing a busy number.
- 12How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 13Set up my Brother machine's electronic cover page
- 14What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 15Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 16Hollow print
- 17What is Toner Continue Mode?
- 18I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 19Change the quality of the faxes I send (Fax Resolution).
- 20How do I know which receive mode to select?
- 21Send a fax
- 22How many times will my Brother machine automatically redial a busy number?
- 23My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 24I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 25Send the same fax to more than one number at a time. (Broadcasting)
- 26White spots or black spots at 94 mm (3.7 in.) intervals
- 27What kind of paper can I use?
- 28Faint
- 29Replace Toner
- 30I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 31TONER ENDED
- 32Clean the scanner to improve the copy or fax quality.
- 33Where do I find manuals for my Brother machine?
- 34Can I use AirPrint with my Brother machine?
- 35Canceling a Broadcast in progress.
- 36Set up my Brother machine to forward the received faxes to another location.
- 37My Brother machine has no power.
- 38My Brother machine misfeeds paper.
- 39Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 40How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 41How do I store received faxes in memory?
- 42I am having a problem receiving faxes.
- 43Jam Rear
- 44White lines down the page
- 45White lines across the page
- 46How do I clear the "Awaiting Redial" message?
- 47Replace Drum
- 48What can happen if the wrong paper is used in your machine.
- 49Black lines down the page
- 50Why does the message "No Response/Busy" appear on my Transmission Verification Report?