FAQs & Troubleshooting
![]() |
Popular |
75 Results
- 1Can I confirm that the FAX was sent correctly?
- 2Change the quality of the faxes I send (Fax Resolution).
- 3How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 4I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 5My Brother machine has no power.
- 6How do I clean white or black spots on printed documents?
- 7How do I know which receive mode to select?
- 8How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 9"Paper Jam Rear" error appears on the LCD. What should I do?
- 10How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
- 11Change Drum Soon
- 12What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 13I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 14The keys on the control panel do not respond.
- 15Delete the faxes stored in my Brother machine's memory.
- 16Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 17How do I check if the FAX/MFC has faxes in its memory when it has a mechanical problem?
- 18What are the recommended specifications for the paper I should use on my product?
- 19How do I clean the laser scanner window?
- 20"Paper Jam Inside" error appears on the LCD. What should I do?
- 21Document Jam
- 22How do I clean the corona wire?
- 23When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 24Where is the full User's Guide? I can't find enough information in the paper manual.
- 25Can I buy any MICR toner?
- 26ControlCenter3 displays a blank screen at startup (Windows)
- 27What is the difference between the toner cartridge and the drum unit?
- 28Set the Brother machine to prevent public access to certain features.
- 29Send a fax
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I recently installed the bundled or a new toner cartridge and I don't think I got the full yield from the toner.
- 32The paper is skewed when it's printed.
- 33Why doesn't my Brother machine have a dial tone?
- 34Verify if the Brother machine has a dial tone
- 35The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
- 36I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 37How do I send (broadcast) a fax to more than one number?
- 38How do I set up an answering machine (TAD) to work on the same line as my Brother machine?
- 39How do I clean the scanner glass?
- 40How do I print the received faxes that are stored in memory? (Fax Storage)
- 41How do I store received faxes in memory?
- 42I am experiencing problems receiving faxes. What can I do?
- 43How do I clear the "Awaiting Redial" message?
- 44How do I clear vertical lines or streaks that appear in the copies I made?
- 45The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 46I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 47Stop my Brother machine from automatically redialing a busy number.
- 48Do I need a telephone line to send and receive faxes with my Brother machine?
- 49Can I print from or scan to Android™ Smartphone?
- 50I can receive a fax, but cannot receive a telephone call.