FAQs & Troubleshooting
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77 Results
- 1My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
- 2"Paper Jam Rear" error appears on the LCD. What should I do?
- 3How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
- 4Can I use non-Brother or third party supplies with the Brother machine?
- 5My FAX/MFC will not Dial. Why?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7Can I set my Brother machine to forward the faxes I receive to another location?
- 8How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 9Why doesn't the machine answer when receiving a call?
- 10"Paper Jam Inside" error appears on the LCD. What should I do?
- 11"Paper Jam Tray" error appears on the LCD. What should I do?
- 12Can I confirm that the FAX was sent correctly?
- 13Can I reduce the size of a received fax on this machine?
- 14ControlCenter3 displays a blank screen at startup (Windows)
- 15Do I need a telephone line to send and receive faxes with my Brother machine?
- 16How do I clean the scanner glass?
- 17How do I print the received faxes that are stored in memory? (Fax Storage)
- 18Delete the faxes stored in my Brother machine's memory.
- 19Change the quality of the faxes I send (Fax Resolution).
- 20How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 22Document Jam
- 23What is Distinctive Ring and how do I program it?
- 24I am experiencing problems sending a fax, what can I do?
- 25What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 26I can receive a fax, but cannot receive a telephone call.
- 27The paper is skewed when it's printed.
- 28Why doesn't my Brother machine have a dial tone?
- 29"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
- 30How do I clean the corona wire?
- 31How do I store received faxes in memory?
- 32I am experiencing problems receiving faxes. What can I do?
- 33Replace the drum unit.
- 34I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 35Can I print from or scan to Android™ Smartphone?
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37I recently installed the bundled or a new toner cartridge and I don't think I got the full yield from the toner.
- 38I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 39How do I send (broadcast) a fax to more than one number?
- 40How do I set up a group for broadcasting faxes?
- 41How do I set up an answering machine (TAD) to work on the same line as my Brother machine?
- 42How do I check if the FAX/MFC has faxes in its memory when it has a mechanical problem?
- 43How do I clean white or black spots on printed documents?
- 44How do I clean the laser scanner window?
- 45The keys on the control panel do not respond.
- 46How do I know which receive mode to select?
- 47Change Drum Soon
- 48When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 49How do I clear the "Awaiting Redial" message?
- 50How do I clear vertical lines or streaks that appear in the copies I made?