FAQs & Troubleshooting
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133 Results
- 51I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 52Uninstall printer drivers (Linux)
- 53Windows 10 Support Information
- 54Open the Control Panel (For Windows)
- 55Windows 7 Support Information
- 56My machine does regular cleaning cycles in the night. How can I correct this?
- 57In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 58I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 59Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 60When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 61How do I replace the Ink Cartridge?
- 62Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 63I cannot install Brother drivers on Debian 10 or later (Linux)
- 64The driver installation finished successfully but I cannot print. (Linux)
- 65Print command (LPR) (Linux)
- 66I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 67Send a fax using PC-FAX with LPD/LPRng (Linux)
- 68Can I print from and scan to iPhone, iPod touch and iPad?
- 69The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 70Functions supported in the Windows 7 built-in drivers
- 71Can I print using only the black ink cartridge when the Color cartridges have run out?
- 72When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 73"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
- 74Uninstall the drivers. (Mac OS X 10.5)
- 75How do I clear the message "MFC is Busy" or "Connect Failure"?
- 76Why are my sent faxes always received with a black vertical line down the page?
- 77"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
- 78Where is the full User's Guide? I can't find enough information in the paper manual.
- 79I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 80Vertical streaks appear in my copies.
- 81Cannot print after a Windows 10 update (June 2020)
- 82Paper size settings are unavailable when I print from OpenOffice (Linux)
- 83I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 84When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 85A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 86Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 87I can receive a fax, but cannot receive a telephone call.
- 88Is my Brother machine compatible with third party print servers?
- 89Why doesn't my Brother machine have a dial tone?
- 90Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 91How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 92When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 93How do I clear the message "Check Paper" from my Brother machine's LCD?
- 94Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 95The keys on the control panel do not respond.
- 96How do I program the date and time?
- 97How do I clean the Scanner to improve the copy or fax quality?
- 98I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 99What is the "Station ID" and how do I set it?
- 100I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.