FAQs & Troubleshooting
Latest |
28 Results
- 127/09/2024Where can I find my Brother printer's serial number?
- 227/09/2024What Android™ mobile application can I use?
- 327/09/2024What iOS mobile application can I use?
- 417/09/2024How do I uninstall the printer driver?
- 519/08/2024How do I transfer label or slip templates?
- 612/06/2024I cannot print large characters on the heat shrink tube HSe 3:1.
- 724/04/2024Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 822/03/2024How to attach/remove the hand strap
- 901/12/2023How do I reset the machine to the default settings?
- 1018/10/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 1118/10/2023How to identify your Operating System (OS) for Windows or Mac
- 1218/10/2023Printing is not possible. (USB connection)
- 1322/08/2023How to identify the printer's firmware version
- 1404/07/2023How do I type symbols?
- 1528/10/2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 1613/10/2022Where can I download the latest P-touch Editor for Mac?
- 1707/01/2022The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 1807/01/2022Open LBX files created in P-touch Editor in Pro Label Tool
- 1907/01/2022How to create serialized labels (Pro Label Tool)
- 2009/12/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 2105/11/2020How do I print multiple lines and how many lines can I print?
- 2212/06/2020The tape got jammed or stuck in the printer.
- 2302/06/2020The display remains blank after the power is turned on.
- 2418/03/2020How do I set cut options and what features are they?
- 2524/07/2019How do I make a label with a barcode?
- 2629/11/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 2715/05/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 2824/11/2015Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?