FAQs & Troubleshooting
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21 Results
- 1How do I transfer label or slip templates?
- 2I cannot print large characters on the heat shrink tube HSe 3:1.
- 3How do I set cut options and what features are they?
- 4What iOS mobile application can I use?
- 5How do I print multiple lines and how many lines can I print?
- 6What Android™ mobile application can I use?
- 7Printing is not possible. (USB connection)
- 8Where can I find my Brother printer's serial number?
- 9The tape got jammed or stuck in the printer.
- 10How do I uninstall the printer driver?
- 11How do I make a label with a barcode?
- 12How do I reset the machine to the default settings?
- 13How to identify your Operating System (OS) for Windows or Mac
- 14The display remains blank after the power is turned on.
- 15How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 16How do I type symbols?
- 17Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 18Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
- 19I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 20How to identify the printer's firmware version
- 21The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.