FAQs & Troubleshooting
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50 Results
- 1When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 2Load Non-standard Size Document
- 3Load a Plastic Card
- 4Scanning and Other Problems
- 5Load Documents
- 6(Video) Clean the Scanner and Rollers
- 7Load Standard Size Document
- 8Acceptable Documents
- 9Use the Output Guide
- 10(Video) Calibrate Your Brother Machine
- 11What is Remote Setup?
- 12I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 13Clean the Scanner and Rollers
- 14Calibrate Your Brother Machine
- 15How to scan a document from a Windows application?
- 16Set Up the Brother Machine Using Remote Setup (Mac)
- 17Document Jam
- 18Uninstall the drivers. (macOS 13 or greater)
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Configure the Scan to Email Feature (Linux)
- 21What driver package format is supported by my Linux distribution?
- 22Change the brscan5 scan settings using XSane (Linux)
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 25Uninstall the drivers. (macOS 10.14 - macOS 12)
- 26Uninstall the Brother Software and Drivers (Windows)
- 27I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 28Command List of brscan. (Linux)
- 29Delete a network scanner entry. (Linux)
- 30Change the General Settings Using Remote Setup
- 31Scan a document longer than 37.5 cm (14.76 inches).
- 32Open the Control Panel (For Windows)
- 33Where can I download Brother iPrint&Scan application for Mac?
- 34Set Up the Brother Machine Using Remote Setup (Windows)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36I do not have or lost the black and white calibration sheet.
- 37How to identify your Operating System (OS).
- 38Reset Your Brother Machine
- 39Scan using XSane or GIMP (Linux)
- 40Important points for specifying the scan area (Linux)
- 41Uninstall Scan-key-tool. (Linux)
- 42Install your Brother machine's software from Full Driver Package. (Windows)
- 43Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 44Update the Driver or Firmware for your Brother machine
- 45Check the Serial Number
- 46Uninstall the scanner driver. (Linux)
- 47Check the firmware version.
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Printing/ Scanning with a mobile device
- 50Error and Maintenance Indications