- 115/05/2014I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- 225/04/2013The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
- 325/04/2013The scanner is connected but it will not feed paper or do anything else. (For Windows)
- 406/03/2012When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- 521/02/2012I have installed the scanner on my Macintosh but I cannot scan.