FAQs & Troubleshooting
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238 Results
- 1(Video) Load A4/Letter paper
- 2Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Paper Jam
- 5(Video) Fill the ink tanks
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8Print as a Poster (Windows®)
- 9Refill Ink
- 10What is Brother iPrint&Scan?
- 11(Video) Set up your Brother machine
- 12What driver package format is supported by my Linux distribution?
- 13Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 14Ink Low
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Setup a Brother machine on a wireless (Wi-Fi) network.
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 19(Video) Unpack your Brother machine
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22(Video) Load an Envelope (Manual Feed Slot)
- 23My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25Print using only the black ink tank when the Color tanks have run out.
- 26(Video) Connect telephone line and power cords
- 27(Video) Update the Driver or Firmware for your Brother machine
- 28Check the Print Quality
- 29"Offline" appears on the Status Monitor.
- 30Can third party ink be used to refill the ink tanks?
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 33I cannot find some options in the Print dialog box (macOS 11 or later)
- 34I cannot print on a wireless (Wi-Fi) network (Windows)
- 35Unable to Print XX
- 36Change the Print Setting Options When Having Printing Problems
- 37Sleep
- 38Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 39Improve poor print quality.
- 40Load envelopes
- 41Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 42Add your Brother machine with AirPrint (macOS)
- 43Brother iPrint&Scan cannot find my Brother machine (macOS)
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46What is AirPrint?
- 47Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 48Change the printer driver settings (Windows/macOS)
- 49Where is the USB/Ethernet port on the machine?
- 50Scan multiple pages into one file instead of each scan being saved as a separate file.