FAQs & Troubleshooting
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Latest |
184 Results
- 104/07/2024I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 204/07/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 304/07/2024Update the Driver or Firmware for your Brother machine
- 427/06/2024The scanning speed is slow when scanning from my machine. (Windows)
- 526/06/2024My Brother machine turns off automatically or earlier than before.
- 626/06/2024The machine does not automatically enter Power Off mode.
- 705/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 822/05/2024(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 922/05/2024(Video) When I print photos, the color quality is not good.
- 1001/03/2024Print the Network Configuration Report
- 1101/03/2024Configure Network Settings Using the Control Panel
- 1201/03/2024Other Problems
- 1301/03/2024Change the Print Options to Improve Your Print Results
- 1401/03/2024Check the Print Alignment from Your Brother Machine
- 1501/03/2024Check the Print Quality
- 1601/03/2024Clean the Base Pad
- 1701/03/2024Load Documents on the Scanner Glass
- 1801/03/2024Scan to an Editable Text File Using OCR
- 1901/03/2024Set the Machine to Power Off Automatically
- 2001/03/2024Copy an ID Card
- 2101/03/2024Reduce Printing Noise
- 2201/03/2024Print the WLAN Report
- 2301/03/2024Load Paper in the Manual Feed Slot
- 2401/03/2024Clean the Paper Pick-up Rollers
- 2501/03/2024Clean the Print Head from Your Brother Machine
- 2601/03/2024Clean the Paper Feed Rollers
- 2701/03/2024Reset Your Machine
- 2801/03/2024Set the Date and Time
- 2901/03/2024Clean the Scanner
- 3001/03/2024Reset the Network Settings to Factory Settings
- 3101/03/2024Paper is Jammed Inside the Machine
- 3228/02/2024Uninstall the drivers. (macOS 13 or greater)
- 3315/02/2024Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 3414/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 3531/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3610/01/2024What is the default password for my Brother machine?
- 3704/01/2024(Video) How to Email Print
- 3804/01/2024Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3904/01/2024(Video) Change the Copy Shortcut button settings
- 4004/01/2024Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 4104/01/2024Install the Brother iPrint&Scan application (for mobile device)
- 4204/01/2024(Video) Set up your Brother machine
- 4304/01/2024(Video) Load A4/Letter papers
- 4404/01/2024(Video) Fill the ink tanks
- 4504/01/2024(Video) Load Envelopes
- 4604/01/2024(Video) Copy an ID Card
- 4708/11/2023How to scan a document from a Windows application?
- 4822/09/2023I cannot scan via network.
- 4925/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5010/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)