FAQs & Troubleshooting
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Latest |
181 Results
- 105/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 222/05/2024(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 322/05/2024(Video) When I print photos, the color quality is not good.
- 401/03/2024Print the Network Configuration Report
- 501/03/2024Configure Network Settings Using the Control Panel
- 601/03/2024Other Problems
- 701/03/2024Change the Print Options to Improve Your Print Results
- 801/03/2024Check the Print Alignment from Your Brother Machine
- 901/03/2024Check the Print Quality
- 1001/03/2024Clean the Base Pad
- 1101/03/2024Load Documents on the Scanner Glass
- 1201/03/2024Scan to an Editable Text File Using OCR
- 1301/03/2024Set the Machine to Power Off Automatically
- 1401/03/2024Copy an ID Card
- 1501/03/2024Reduce Printing Noise
- 1601/03/2024Print the WLAN Report
- 1701/03/2024Load Paper in the Manual Feed Slot
- 1801/03/2024Clean the Paper Pick-up Rollers
- 1901/03/2024Clean the Print Head from Your Brother Machine
- 2001/03/2024Clean the Paper Feed Rollers
- 2101/03/2024Reset Your Machine
- 2201/03/2024Set the Date and Time
- 2301/03/2024Clean the Scanner
- 2401/03/2024Reset the Network Settings to Factory Settings
- 2501/03/2024Paper is Jammed Inside the Machine
- 2628/02/2024Uninstall the drivers. (macOS 13 or greater)
- 2715/02/2024Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 2814/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2931/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3010/01/2024What is the default password for my Brother machine?
- 3104/01/2024(Video) How to Email Print
- 3204/01/2024Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3304/01/2024(Video) Change the Copy Shortcut button settings
- 3404/01/2024Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 3504/01/2024Install the Brother iPrint&Scan application (for mobile device)
- 3604/01/2024(Video) Set up your Brother machine
- 3704/01/2024(Video) Load A4/Letter papers
- 3804/01/2024(Video) Fill the ink tanks
- 3904/01/2024(Video) Load Envelopes
- 4004/01/2024(Video) Copy an ID Card
- 4108/11/2023How to scan a document from a Windows application?
- 4222/09/2023I cannot scan via network.
- 4325/08/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4410/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4527/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 4608/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4706/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4806/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4901/06/2023Delete print jobs from the print queue.
- 5024/05/2023I cannot print on a wireless (Wi-Fi) network (Mac)