FAQs & Troubleshooting
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172 Results
- 1Paper Jam
- 2(Video) Load A4/Letter paper
- 3(Video) Connect telephone line and power cords
- 4The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 5(Video) Fill the ink tanks
- 6The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 7(Video) Set up your Brother machine
- 8Brother iPrint&Scan cannot find my Brother machine (macOS)
- 9How to identify your Operating System (OS).
- 10"Offline" appears on the Status Monitor.
- 11Unable to Scan / Scan Unable
- 12Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Sleep
- 15Ink Low
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Print using only the black ink tank when the Color tanks have run out.
- 18Manual Feed
- 19Where is the USB/Ethernet port on the machine?
- 20I cannot print from my computer via USB.
- 21My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 22(Video) Update the Driver or Firmware for your Brother machine
- 23Check the Print Quality
- 24Load Documents on the Scanner Glass
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26(Video) Unpack your Brother machine
- 27(Video) Load an Envelope (Manual Feed Slot)
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 30Low Temperature
- 31The edge of glossy paper is smudged.
- 32Unable to Print XX
- 33Scan multiple pages into one file instead of each scan being saved as a separate file.
- 34Refill Ink
- 35Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 36Check the Print Alignment from Your Brother Machine
- 37Scan to Email Attachment
- 38Combine multiple scanned documents into a single file with PaperPort™
- 39Loading paper in the manual feed slot.
- 40High Temperature
- 41When I print photos, the color quality is not good.
- 42Paper Size Mismatch / Size Mismatch
- 43Cover is Open
- 44Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 45The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 46Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 47I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 48Update the Driver or Firmware for your Brother machine
- 49Hub is Unusable
- 50Open the Control Panel (For Windows)