FAQs & Troubleshooting
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133 Results
- 1(Video) Set up your Brother machine
- 2Load Documents on the Scanner Glass
- 3(Video) Fill the ink tanks
- 4(Video) Load Envelopes
- 5Refill Ink
- 6The scanning speed is slow when scanning from my machine. (Windows)
- 7One or more of my colors are not printing (blank).
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9(Video) Load A4/Letter papers
- 10Printer Jam or Paper Jam
- 11I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 12(Video) When I print photos, the color quality is not good.
- 13No Paper / No Paper Fed
- 14Uninstall printer drivers (Linux)
- 15Change the Print Options to Improve Your Print Results
- 16Check the Print Quality
- 17Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 19Cannot print after a Windows 10 update (June 2020)
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21Error and Maintenance LED Indications
- 22What driver package format is supported by my Linux distribution?
- 23Check the Print Alignment from Your Brother Machine
- 24The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 25Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 26(Video) Copy an ID Card
- 27How to identify your Operating System (OS).
- 28Unable to Scan
- 29My Brother machine feeds multiple sheets of paper at a time.
- 30Improve poor print quality.
- 31What is the recommended paper?
- 32Where can I download Brother iPrint&Scan application for Mac?
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 34Install the built-in drivers (For Windows 8 and Windows 10)
- 35Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 36Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 37Check the ink level and then press [Stop]
- 38Other Problems
- 39Clean the Base Pad
- 40Change the printer driver settings (Windows)
- 41Clean the Paper Pick-up Rollers
- 42Clean the Print Head from Your Brother Machine
- 43Paper Size Mismatch / Wrong paper size
- 44Can third party ink be used to refill the ink tanks?
- 45How to scan a document from a Windows application?
- 46I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 47When I print images, the quality is not good (Linux)
- 48The downloaded driver's name is different from my machine's name. (Linux)
- 49How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 50Update the Driver or Firmware for your Brother machine