FAQs & Troubleshooting
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135 Results
- 1Printer Jam or Paper Jam
- 2Refill Ink
- 3Check the ink level and then press [Stop]
- 4"Offline" appears on the Status Monitor. (Windows)
- 5Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 6(Video) Load A4/Letter papers
- 7Print Unable XX
- 8One or more of my colors are not printing (blank).
- 9The machine does not automatically enter Power Off mode.
- 10Paper is Jammed Inside the Machine
- 11Check the Print Quality
- 12No Paper / No Paper Fed
- 13(Video) Fill the ink tanks
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15Unable to Scan
- 16Error and Maintenance LED Indications
- 17Delete print jobs from the print queue.
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 21How to identify your Operating System (OS).
- 22Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 23(Video) Set up your Brother machine
- 24(Video) Load Envelopes
- 25Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 26I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 27Other Problems
- 28(Video) Copy an ID Card
- 29What driver package format is supported by my Linux distribution?
- 30Brother iPrint&Scan cannot find my Brother machine (macOS)
- 31(Video) Change the Copy Shortcut button settings
- 32I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Load Paper in the Manual Feed Slot
- 35Low Temperature
- 36Change the printer driver settings (Windows)
- 37(Video) When I print photos, the color quality is not good.
- 38Open the Control Panel (For Windows)
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40Change the Print Options to Improve Your Print Results
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42My Brother machine turns off automatically or earlier than before.
- 43I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 44Change the brscan5 scan settings using XSane (Linux)
- 45Cannot print after a Windows 10 update (June 2020)
- 46Load Documents on the Scanner Glass
- 47Sleep
- 48High Temperature
- 49Reset Your Machine
- 50Why do the color ink tanks run out of ink even though I never or rarely print in color?