FAQs & Troubleshooting
Latest |
319 Results
- 5120/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5203/10/2022Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)
- 5327/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5426/09/2022Configure Email Sending or Receiving Using Web Based Management
- 5521/09/2022Restrict the functions available on your Brother machine and the number of prints.
- 5613/09/2022Secure Print (Windows®)
- 5706/09/2022Print on Both Sides of the Paper (Macintosh)
- 5801/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 5930/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6022/08/2022Configure the Scan to Email Feature (Linux)
- 6116/08/2022Create or Delete Your Print Profile (Windows®)
- 6210/08/2022Print as a Booklet (Windows®)
- 6309/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6403/08/2022Print as a Poster (Windows®)
- 6528/07/2022Update the Driver or Firmware for your Brother machine
- 6626/07/2022Configure and use the Scan Key Tool (Linux)
- 6719/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6813/07/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 6930/06/2022Print the Network Configuration Report
- 7030/06/2022Check the Node Name of the Brother machine
- 7123/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7220/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7309/06/2022Access Web Based Management
- 7409/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7502/05/2022Print on Both Sides of the Paper (Windows®)
- 7625/04/2022Where can I find my Brother machine's serial number?
- 7720/04/2022Uninstall the Brother Software and Drivers (Windows)
- 7814/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7911/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 8011/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 8107/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 8201/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8301/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 8424/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 8524/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8617/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8710/03/2022Drum !
- 8815/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8915/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 9015/11/2021Set up your Brother machine on a wireless network.
- 9110/11/2021Open the Control Panel (For Windows)
- 9214/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9312/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 9428/07/2021What is AirPrint?
- 9531/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 9619/03/2021I get a TS error when trying to print on a wireless network.
- 9719/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9802/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9903/02/2021Use Universal Print (Windows)
- 10008/01/2021How do I print since Google Cloud Print is discontinued?