FAQs & Troubleshooting
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Latest |
318 Results
- 108/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 401/06/2023Print both sides of paper or a booklet automatically
- 501/06/2023Add your Brother machine with AirPrint (macOS)
- 601/06/2023Delete print jobs from the print queue.
- 716/05/2023I cannot print from my computer via USB.
- 809/05/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 926/04/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 1020/04/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1110/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 1207/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 1307/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 1403/04/2023Change machine settings from your computer.
- 1527/03/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 1627/03/2023"Offline" appears on the Status Monitor.
- 1727/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1827/03/2023Change the printer driver settings (Windows/macOS)
- 1927/03/2023The printer status is Offline or Paused.
- 2017/03/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 2117/03/2023Open the "Scanners and Cameras" and Properties.
- 2215/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 2315/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2414/02/2023Scan a document in Windows 8 and Windows 10.
- 2514/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2619/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2719/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2819/12/2022Toner Low or Prepare New Toner Cartridge
- 2913/12/2022How to identify your Operating System (OS).
- 3024/11/2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 3124/11/2022Import a Certificate and Private Key
- 3222/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3315/11/2022Export the Certificate and Private Key
- 3425/10/2022Print Documents Securely Using SSL/TLS
- 3524/10/2022Install a Certificate on Your Brother Machine
- 3620/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3703/10/2022Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)
- 3827/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3926/09/2022Configure Email Sending or Receiving Using Web Based Management
- 4021/09/2022Restrict the functions available on your Brother machine and the number of prints.
- 4113/09/2022Secure Print (Windows®)
- 4206/09/2022Print on Both Sides of the Paper (Macintosh)
- 4301/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 4430/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4522/08/2022Configure the Scan to Email Feature (Linux)
- 4616/08/2022Create or Delete Your Print Profile (Windows®)
- 4710/08/2022Print as a Booklet (Windows®)
- 4809/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4903/08/2022Print as a Poster (Windows®)
- 5028/07/2022Update the Driver or Firmware for your Brother machine